May
07

Would you be a Verizon iPhone switcher?

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An interesting post was put up on ZDNet.com talking about a survey conducted by ChangeWave Research. The survey found that over half of Verizon customers want an iPhone. 54% to be exact. That’s a HUGE number for Apple and HAS to be a consideration when looking at what seems to be an inevitable roll out on the Verizon network.

The typical Verizon customer, I believe, is there because of call quality and network coverage. Plain and simple, Verizon is the best in both of those camps. I don’t know that anyone other than hardcore sales people for other providers would argue those facts. 49% of Verizon’s customers were “very Satisfied” with the service. Compare this to 23% for AT&T.

I have both a Verizon phone and an iPhone on AT&T and I would agree. Despite disliking AT&T’s coverage, I just can’t give up the iPhone, yet it’s not solid enough to replace my Verizon phone completely. My biggest complaint is dropped calls and call quality. Seems like both of those things have been getting worse over the past year. Initially I thought it was a problem with the iPhone. Other phones on AT&T don’t appear to have the same problems as us iPhone users. However, I’m now wondering if it’s just AT&T in general. Check out this graph of dropped calls over a recent 90 day period:

Sure different phones have different reception strengths and weaknesses, and the iPhone certainly could be one of the worse devices. There just seems to be more reception problems lately. I’ve also noticed data getting spotty service overall. Yesterday, for example, I was at my kids’ track meet, out in the wide open with 4 bars and data was dead. The iPhone was even reporting 3G service. That’s becoming a common occurrence for me.

All that to say, I personally think it’s time for the iPhone to make a move to Verizon. Verizon has always been behind the curve on cool devices. We’ve lived with the boring phones for years now, but they DO work well. I bet that Verizon stands to gain a huge boost in new customers if it finally releases a cool device like the iPhone on their network.

The sad part is, people are starting to question if it will happen this year. One analyst with BroadPoint AmTech says it won’t happen until the first quarter of next year. Here’s for hoping he’s wrong. I’m ready to go back to carrying one cell phone!

Read the entire ZDNet blog post here: Majority of Verizon customers want iPhone, but analyst says not this year.





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