Mac Battery Issue

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Calling all Mac Experts. I’m running into issues with my Macbook of about two years in that the battery is not charging when I have it plugged in and all I have is an X over my battery status in the upper right hand corner of my screen.

My initial guess is that something is wrong with the battery in my Mac and that, because I let the energy run out this past weekend, that maybe the battery itself is dead.

I’m curious if anyone knows some troubleshooting options that I might go through and if Apple replaces batteries if they are dead?

Any help would be appreciated in our comments section.

1 comment
  1. Yes.

    To find out, go to the System Profiler application and go to the “Power” section under “Hardware”.

    At the top will be Battery Info.


    If the cycle count (red arrow) is less than 300, Apple should replace your battery. (Assuming you have AppleCare/your computer is less than one year old.)

    Hopefully it says that you have a battery installed in the first place. (Green arrow.)

    My dad just got his battery replaced last week when it would only hold a charge for 45 minutes and only had a cycle count of 126.

    MacTipper says...
    January 7th, 2009 at 1:49 pm
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