Jan
07

Mac Battery Issue

1 comment

Calling all Mac Experts. I’m running into issues with my Macbook of about two years in that the battery is not charging when I have it plugged in and all I have is an X over my battery status in the upper right hand corner of my screen.

My initial guess is that something is wrong with the battery in my Mac and that, because I let the energy run out this past weekend, that maybe the battery itself is dead.

I’m curious if anyone knows some troubleshooting options that I might go through and if Apple replaces batteries if they are dead?

Any help would be appreciated in our comments section.





1 comment
  1. Yes.

    To find out, go to the System Profiler application and go to the “Power” section under “Hardware”.

    At the top will be Battery Info.

    http://www.piccdrop.com/images/1231354058.png

    If the cycle count (red arrow) is less than 300, Apple should replace your battery. (Assuming you have AppleCare/your computer is less than one year old.)

    Hopefully it says that you have a battery installed in the first place. (Green arrow.)

    My dad just got his battery replaced last week when it would only hold a charge for 45 minutes and only had a cycle count of 126.

    MacTipper says...
    January 7th, 2009 at 1:49 pm
Add a comment