Mac Battery Issue
Calling all Mac Experts. I’m running into issues with my Macbook of about two years in that the battery is not charging when I have it plugged in and all I have is an X over my battery status in the upper right hand corner of my screen.
My initial guess is that something is wrong with the battery in my Mac and that, because I let the energy run out this past weekend, that maybe the battery itself is dead.
I’m curious if anyone knows some troubleshooting options that I might go through and if Apple replaces batteries if they are dead?
Any help would be appreciated in our comments section.
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Yes.
To find out, go to the System Profiler application and go to the “Power” section under “Hardware”.
At the top will be Battery Info.
http://www.piccdrop.com/images/1231354058.png
If the cycle count (red arrow) is less than 300, Apple should replace your battery. (Assuming you have AppleCare/your computer is less than one year old.)
Hopefully it says that you have a battery installed in the first place. (Green arrow.)
My dad just got his battery replaced last week when it would only hold a charge for 45 minutes and only had a cycle count of 126.
January 7th, 2009 at 1:49 pm
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